Jlil live's Privacy Policy —
Your Information Fully Secure

Jlil live is a trusted online betting platform serving Bangladesh and several other countries across Asia. We believe our users' Privacy A fundamental right — not just a regulatory obligation.

This privacy policy tells you: what data we collect, why we collect it, how we use it, who we share it with (or don't), and what rights you have over your information.

Jlil live follows international data protection standards and never sells or transfers your personal information to third parties without your consent. This is a core commitment we do not compromise on.

Jlil live only collects the information needed to provide you with the best service and keep your account secure. We never ask for unnecessary or irrelevant data.

Information collected at registration:

• Full name (as per National ID)
• Mobile number (linked to bKash/Nagad/Rocket)
• Date of birth (for age verification)
• Email address (if provided)
• Password (stored in encrypted form — never as plain text)

Information collected automatically during use:

• IP Address & Device Type
• Browser and operating system information
• Platform activity logs (login times, bet history)
• Cookies & Session Data
• Geolocation (country-level only, not precise location)

During identity verification (KYC):

• Copy of National ID card or passport
• Selfie or photo (if required)
• Name matching against mobile banking account records

Jlil live uses your information only for specific, transparent purposes. No data is used beyond its stated and approved purpose.

• Account Management: To create, manage, and secure your account.
• Payment Processing: To process deposits and withdrawals correctly.
• Customer Support: To address your complaints and resolve any issues.
• Security & Fraud Prevention: To detect unauthorized access and fraudulent activity.
• Legal Obligations: To comply with licensing authorities or legal directives.
• Personalised Experience: To provide offers and recommendations tailored to your preferences.
• Notifications & Updates: To keep you informed about important updates, promotions, and offers (you can opt out at any time).

Jlil live never sells your data to advertising companies or allows third parties to use it for marketing purposes.

Your information is stored in encrypted form on secure servers. jlil live only retains data for as long as necessary.

• Active Accounts: All data is retained for as long as the account remains active.
• Closed Accounts: After account closure, data may be retained for up to 5 years as required by law.
• Transaction Records: Financial transaction history is retained for a specified period in accordance with regulatory requirements.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last for up to 1 year.

Sharing your personal information with third parties goes against our core principles — jlil live does not do it. That said, there are a few limited, specific circumstances where disclosure may be legally required:

• Payment Providers: Only the necessary transaction details are shared with bKash, Nagad, and Rocket to process your payments.
• Law Enforcement: We may be legally required to disclose information under a court order or government directive.
• Licensing Authority: Providing specific data when required for regulatory audits.
• Technology Partners: Service providers used to operate the platform (e.g., cloud hosting) — all bound by strict confidentiality agreements.

Outside of the reasons stated above, jlil live does not share your information with anyone. Your data is never sold or passed to advertisers, data brokers, or marketing companies.

Jlil live uses cookies on its website to enhance your browsing experience and ensure the platform functions correctly.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features on the platform to stop working.

Jlil live's Privacy Policy grants you the following rights in accordance with international standards:

• Right to Access: You can request to view all the information we hold about you at any time.
• Right to Data Correction: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your personal data be deleted.
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Opt Out of Marketing: You can turn off promotional messages at any time.

To exercise any of the rights listed above support@jlillive.comSend us an email. We will respond within 30 business days.

Jlil live uses industry-leading technology to protect your data, with a multi-layered security system in place.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Password Hashing: Your password is hashed and stored using the bcrypt algorithm.
• Two-Factor Authentication (2FA): OTP verification for an added layer of security.
• Firewall & DDoS Protection: Protection against server-level cyber attacks.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Unusual Activity Detection: Our AI-powered system instantly flags suspicious logins or transactions.

Jlil live strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any data from minors.

• Age is verified by checking your date of birth at the time of registration.
• KYC verification is mandatory if a user is suspected to be a minor.
• If we become aware that any data belonging to a minor has been collected, it will be deleted immediately and the account will be closed.

If you know someone underage who is using jlil live, please contact us immediately support@jlillive.comto report.

Contact us for any questions, requests, or complaints regarding this Privacy Policy. jlil live's dedicated privacy team is always here to help.

• Email: support@jlillive.com
• Response time: Usually within 24–48 hours
• Submit a Rights Request: Completed within a maximum of 30 business days

If this Privacy Policy changes, you will be notified in advance via your registered mobile number or email. For major changes, at least 14 days' notice will be given.